I had this product two days. The first day I put music on it and I was content with the layout and screen. The second day I went to the app store. In opening one of the apps onto the iPod - iTouch, iTunes froze, and froze my computer. I had to reboot the computer by pushing and holding the power ON button. When getting iTunes running again, iTunes said that the iPod needed to be restored. I did this. It told me the same thing over and over again. In short I tried to recover to the factory settings, a number of times, I tried to uninstall iTunes, and install it again, (3 or 4 times), I tried it on a different computer, an older one I have. The last outcome was that the firmware is corrupt. Lastly I drove 20 miles to an Apple store, which they told me I needed an appointment, (the soonest they had was three hours from when I was there), and they told me to return it to Amazon. I also heard I did everything they would have recommended. I am VERY, VERY unhappy with Apple. I stormed out of there saying I will NEVER buy anything from Apple again! My computer had to be restored to an earlier time because of installing iTunes. This is my first and last Apple product. If they can't even help you in the store after driving 20 miles, then they don't get my business. I was worried Amazon would make it difficult to return this "paperweight" but the process wasn't what I have read in the past. Thank you Amazon. Too bad, it looked like a nice player. It just needed to NOT be dependent on iTunes. I never liked iTunes. And it needs a reset button on the player itself like most others. Apple, I will never get back the 12 or so hours I wasted on this product trying to fix it, only to have nothing more than a paperweight.Get more detail about Apple iPod touch 64 GB (3rd Generation) NEWEST MODEL.
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